WHAT DOES A MODERN LIBRARY NEED?
There's a reason why Alexandria has been trusted by librarians across the world for over 30 years.
24/7 Live Support
Any person in your organization, any hour of the day, any topic.
Whether it's a quick, easy question or a complicated jam you've found yourself in, we're here for you. We'll even utilize remote access to delve into your issue and ensure your library is running at full capacity.
Simple Set-up and Maintenance
You can have your library exactly how you like it.
Even if you don't have dedicated IT staff, Alexandria was designed to be a breeze to set up, manage, and maintain.We're all about options−whether you prefer a Centralized Catalog or Distributed Catalog, Self Hosting or Alexandria-managed Cloud Hosting, we'll make it as simple as possible to have your library your way in no time at all.
Learn more about catalog setup or hosting options.
You Don't Have to Lift a Finger
Your catalog and collection is consistently updated.
When it comes to utility automation, we've got you covered: category unification, updated patron records, and nightly data cleanup (to name just a few), can all be configured to update automatically while you sleep. Now you can run and schedule reports whenever you'd like−whether it's in the moment or in the future, you have the power to decide when it matters most.Plus, Cloud Hosted Alexandria is automatically updated every month to the latest version with all the newest features, so you never miss a beat.
Reach Patrons of All Ages and Levels
Help books find their readers easier and faster.
Libraries are more than just a collection of books, and Alexandria was designed with that in mind. From customizable buttons to fields to interfaces, your catalog is more accessible and exciting than ever.
WHAT DO OUR CUSTOMERS SAY?
I have experience with 4 different Library Automation platforms. Alexandria is my favorite in terms of ease of use, ability to tailor to specific library needs, and the ability to tailor reports. I have had wonderful experience with their support crew whenever I needed any type of help. Just a great company and product.
I have used Alex for my library since version 3 and I wouldn't use any other one! We chose it at the time because it was Mac compatible and because of the ease of use. It is still one of the most user friendly softwares that I have ever used. Our district tech guy wanted us to make a software change a couple of years ago and we all threatened mutiny if he made us change to a different product. I also think it has the best customer service people. We had upgraded our computers one summer and tech support worked with me until we figured out what was wrong and had me up and working.
We are a small parochial school who chose Alexandria Library Software to bring us up-to-date and we LOVE it!! The transition took time at first, but has paid off immensely. We came from the dark ages with Alexandria!
Our small private school, DPLAKids.com, loves this library program! We were able to set up our library (under 6,000 books) with ease and their tech support is always easy to talk with as well as work with!
I have used several different library automation systems and I love Alexandria. It is easy to use and can do everything that I need it to do! I would highly recommend it to anyone looking for library automation software!
We switched to Alexandria from the Athena library program. Customer service has been very helpful in taking the time to walk me though any questions that I have had. Thank you!
Not only is the software easy to use, but their customer service is exemplary (in a world where this no longer exists) you can depend on them to not only answer the phone but to answer your problem or question.
I have used the software for many years now and have found it easy to use. Even my elementary students can use it! The tech support is the best around. The technicians are available 24/7 and will walk you through any questions -- with patience!
I switched from Follett to Alexandria about 7 years ago. I have been very happy. Customer support and tech support are both excellent. The updates are helpful and frequent. Reports, labels all library needs are well met. I would recommend Alexandria for your library software
Alexandria Library automation software is user friendly, convenient and a great tool overall. We enjoy many features of Alexandria including the helpful reports, flexibility of the utilities and ease of use for patrons. I have used other products for library automation in the past, but Alexandria is the best by far and I would highly recommend it to anyone looking for a new product.
We started using Alexandria in 1998 when we needed to back up everything to flash drives. Last year we moved to the hosted version and have been completely happy with it. And as far as the daily functions of the program, it is extremely user friendly. I would call it streamlined compared to the other automation programs I've had my hands on.
I have been using Alexandria for over 10 years. The software is easy to use and works very well. The customer service is incredible. The representatives are so willing to help me with any problems or concerns. I would recommend this library software to anyone.
This is the 7th year that I have used Alexandria for my K-8 school library. Great product, great price, and on the extremely rare times that I have contacted customer support, they have been super supportive and answered my questions quickly.
Customer service is phenomenal. Anytime I mess up they bail me out.
This software is amazing. Love the hosted data. They have THE BEST tech answer line I have ever experienced. They are available 24 hours a day, 7 days a week, and they always have an answer. Thank you for making my life easier. I use Alexandria for a 22 campus school in California.
I have used other software in the past, but I like this one the best. I am still figuring out all the features, but so far I am impressed.
Every time I contact Alexandria they are always friendly and work towards the issue at hand. The circulation system is getting better and better as they make improvements. I really like the new version!
I've been using Alexandria Library Automation Software for almost 15 years. The software is excellent and provides for many different reports that help me oversee our middle and high school libraries. The software has many functions and options to personalize your libraries. The support staff is excellent and has always helped me until my problem was resolved. I totally recommend Alexandria!
The customer service and tech support at Alex is top notch. Even though they're a couple time zones behind us, they are always there to answer the phones and help solve a problem before out kids come running in the doors.
I can not live without your library system! My young middle school students enjoy the ease of helping students check in and out books, assist in locating books on the OPEC desktop computers, the reports are easy to manage and your personal service team is exceptional!!! Especially, your on-line tech services and sales department when I required new bar codes. Your program is a librarian's best friend... love you!
Alexandria is the best. If you ever have any trouble you just call them and they walk you through step by step.
I have been a school librarian for 29 years in the same school district. We started using Alexandria Library Automation Software about 21 years ago. I like it extremely because it is easy to use and even when the program is revamped, it is still easy to understand and remember the new principles involved. When I cannot figure out some reports for myself, the technology assistance department is prompt and courteous as they help. I would recommend this program to any librarian any field.
I automated my first library 23 years ago using Alexandria and have continued to update and use this great program. Other companies have tried to get us to switch but after trials we still end up back with Companion and Alexandria. Oh and if you do need customer support, which is rare, they are amazing.
This was the first Automation system that our library use and we still are using it today, We started using it back in 1990.
It is very easy to use. Great for adding new books to your data base. It works great with a large volume of check-outs. No problems that I have found .
With Alexandria's unending features, there isn't anything you can't do. However, learning how to utilize all of these tools can seem daunting. I've had the best experience with their tech personnel every time I have called for the past 4 years. They're always able to help fix my issues within minutes, and normally teach me how to use something new. They're helpful, informative, and patient.
As a new librarian using Alexandria for the first time, I really appreciate the customer service. They answer their calls promptly and have always been able to help me with my various questions. They never make me feel like I should know or are wasting their time. I like all parts of the system and my teachers appreciate what I can do for them by accessing the various functions.
I have found Alexandria software to be user friendly with great technical support. Everything I need to catalog my library is at my fingertips and can be found quickly and easily.
Once you get the hang of the new format, it really is more user friendly than the old! I love the easy access to tools and items, etc down the left side. That is a great feature!
Our school purchased Alexandria over 20 years ago and we have been happy with it ever since. We have combined multiple library catalogs when we built a new school and the transition was super easy. We upgraded to the hosted version and the only problem we have had is when our local access is down.
Alexandria provides all the features of a large scale program for small libraries at an affordable price! Anything we can think of to help our patrons, the service center is willing to work with us and figure out.
I love my Alexandria Library Automation Software. It is easy to use and the customer service is great!
We have been a long time customer of Alexandria. They have stable products, great support, and constant eyes on how to improve. We have been quite satisfied.
We are a 5A independent school system with 10 schools, and Alexandria is perfect for us! We can do so many things with the students-- they can write and publish reviews within the software, they can put books on hold, they can even recheck their books online. There is a kiosk mode for self check out and self check in, and various security levels for the use of teacher, volunteers, and library staff. The reporting capabilities are great. Library tasks are easy to do in the software and the company emails me reminders for things like the start and end of a school year. Support is a just a quick phone call away if I forget how to do something. The tech support staff are always so kind and knowledgeable if I need to contact them. I recommend them highly.
For Schools of all Sizes
More than 10,000 K-12 librarians trust Alexandria to manage their school libraries. Our student-targeted design is focused on making your library as accessible as possible.
Become an Asset to the Community
No matter the size of your community library, Alexandria can manage and help promote all your resources, integrate security, payments, and more.
A Hub for Learning
Manage all your assets including specific department libraries. By using Alexandria, you can standardize your library management system campus wide.
Fitting Your Unique Needs
Because Alexandria is adaptable, alternative libraries such as those at correctional facilities, personal collections, and religious institutions use our library software.