Welcome to your Onboarding Portal!
We’re proud to partner with your library and hope you’re proud to be an Alexandria user! Your success is our success and we will partner with you every step of the way! This page is your exclusive resource for all of your training and professional development opportunities and materials. As more resources are developed, we will continue to add them to this portal page for your convenience!
If you're not already aware, there's a listserv for Alexandria Library Pilot Users! LOG IN HERE
Please address any questions and concerns to this listserv at: NYCSLSALEXANDRIALIST@NETPALS.LSOFT.COM
Your bi-weekly Zoom training sessions have been recorded and made available from this portal for your convenience. Just click the session you'd like to review at any time!
In addition to the recorded webinars above, we have pre-recorded training videos available on YouTube, and bi-monthly basic training webinars free to all our Alexandria users.
In addition to your webinars, you have access to our online Support Center, 24/7/365 phone support for all staff members, our monthly e-newsletter, our Tip of the Week email, and a Facebook Users Group where experienced Alexandria users share their insights with each other.
24/7 Live Support
Any person in your organization, any time, any topic.
From the get-go, we are committed to your success with Alexandria! Whether it's a quick, easy question or a complicated jam you've found yourself in, we're here for you. We'll even utilize remote access to delve into your issue and ensure your library is running at full capacity.
(800) 347-4942
support@goalexandria.com
Hello! I'm your 
Virtual Librarian.
Virtual Librarian.Our commitment to library advocacy and student success now goes beyond our 24/7/365 Live Support. Our "Virtual Librarian" is actually REAL librarians, available to meet with you virtually to enhance your skills, knowledge and abilities with Alexandria. Learn how to create patron experiences without limits: engaging readers, supporting teachers, improving searchability, expanding access, and more!
Watch this overview of the powerful and FUN sessions ready for you!
Learn to customize Alexandria to fit your students' needs and create maximum engagement and impact!
SLIDESHOWS
BULLETIN BOARDS
CURRICULUM AIDS
BROWSE
EXPLORE
FOR THE SECOND YEAR IN A ROW!
The Modern Library Awards recognizes excellence in products and services for libraries. Evaluations are done by approximately 80,000 librarians who serve in public, academic, K12, and special libraries across North America. Ratings are based on a scale of 1-10, the highest honor being Platinum. THANK YOU to all librarians who love Alexandria!
At COMPanion (Alexandria Library Software), library advocacy is very important to us. We support the Library Bill of Rights, and understand that advocating for student privacy is one of the core values of our profession. We will continue working with librarians to ensure our products reflect our support for intellectual freedom and student privacy.