We’re proud to partner with your library and hope you’re proud to be an Alexandria user! Your success is our success and we will partner with you every step of the way! This page is your exclusive resource for all of your training and professional development opportunities and materials. As more resources are developed, we will continue to add them to this portal page for your convenience!
If you're not already aware, there's a listserv for Alexandria Library Pilot Users! LOG IN HERE
Please address any questions and concerns to this listserv at: NYCSLSALEXANDRIALIST@NETPALS.LSOFT.COM
Your pilot includes one-hour, bi-weekly training session via Zoom beginning Monday, February 27th at 2PM and continuing every other Monday through Monday, June 12th.
All the above webinars will be recorded and made available from this portal. In addition to the live webinars, we have pre-recorded training videos available on YouTube, and bi-monthly basic training webinars free to all our Alexandria users.
Review at your convenience!
In addition to your webinars, you have access to our online Support Center, 24/7/365 phone support for all staff members, our monthly e-newsletter, our Tip of the Week email, and a Facebook Users Group where experienced Alexandria users share their insights with each other.
From the get-go, we are committed to your success with Alexandria! Whether it's a quick, easy question or a complicated jam you've found yourself in, we're here for you. We'll even utilize remote access to delve into your issue and ensure your library is running at full capacity.
At COMPanion (Alexandria Library Software), library advocacy is very important to us. We support the Library Bill of Rights, and understand that advocating for student privacy is one of the core values of our profession. We will continue working with librarians to ensure our products reflect our support for intellectual freedom and student privacy.