Multiple Set Up Options
With regards to where your library’s data and catalog are stored and managed, Alexandria has two separate hosting options based on your level of infrastructure and resources.
Choose whether you'd like Alexandria to manage your data, backups, and maintenance, or if you'd like your IT department to handle those tasks.
24/7 Live Support
We're here around the clock for anyone in your library or facilities.
No other library automation software has their own in-house 24/7 support team like we do. Got a basic "how-to" question? Give us a call. No matter how simple or complex, we will do what it takes to help, including a live database assessment where we log directly in your system for a full diagnostic.
To contact Customer Support click here.
Any browser on any device, without the need for apps
Alexandria is a fully web-based library software solution, and it’s all about working efficiently. Give patrons the freedom to access your catalog on any browser on any device, making your library accessible to even more of your community. Instead of using one app to circulate and one app to run reports, now you have the convenience of everything you need in one place, accessible on any internet-ready device.
Have your library the way you like it.
It's your library automation software! You'll get the freedom to customize buttons, fields, reports, and displays. You'll also have features like bulletin boards to highlight books, cool websites, resources, videos, and more.
eBooks of Your Choice
Now you can have flexibility in selecting your collection.
Choose who YOU want to parnter with when it comes to managing your catalog. Not only does Alexandria allow the flexibility to select your own digital catalog, but you have the liberty to choose who to partner with for useful tools and features to enhance your library.
Choose from a huge selection of eBook Vendors
It's time to have your library your way.
Alexandria is effortless to set up, the intuitive interface is easy to use, and it’s fully customizable to help encourage and inspire patrons.We’ll take care of the technical side so you can focus on what’s important, like carrying out programs that make an impact.
For schools of all sizes
We’re dedicated to providing school libraries with the tools they need to succeed – whether that means more actively engaging students or stretching limited resources, we’ll amplify your efforts so you can achieve your goals.
Become an asset to the community
We understand the unique obstacles facing public libraries, and our software was designed with these conditions in mind.
A hub for learning
Students are in your library, but are they simply studying, or actually using your resources? Make sure your university library is less of a hangout and more of an asset.
Fitting your unique needs
There's a reason Alexandria has been trusted by alternative libraries for 30 years - a simple platform that fits any budget, empowers librarians, and inspires patrons. We'll take care of logistics so you can focus on what's important.
WHAT OUR CUSTOMERS SAY
We started using Alexandria in 1998 when we needed to back up everything to flash drives. Last year we moved to the hosted version and have been completely happy with it. And as far as the daily functions of the program, it is extremely user friendly. I would call it streamlined compared to the other automation programs I've had my hands on.
Our small private school, DPLAKids.com, loves this library program! We were able to set up our library (under 6,000 books) with ease and their tech support is always easy to talk with as well as work with!
I can not live without your library system! My young middle school students enjoy the ease of helping students check in and out books, assist in locating books on the OPEC desktop computers, the reports are easy to manage and your personal service team is exceptional!!! Especially, your on-line tech services and sales department when I required new bar codes. Your program is a librarian's best friend... love you!
I have used Alex for my library since version 3 and I wouldn't use any other one! We chose it at the time because it was Mac compatible and because of the ease of use. It is still one of the most user friendly softwares that I have ever used. Our district tech guy wanted us to make a software change a couple of years ago and we all threatened mutiny if he made us change to a different product. I also think it has the best customer service people. We had upgraded our computers one summer and tech support worked with me until we figured out what was wrong and had me up and working.
Alexandria provides all the features of a large scale program for small libraries at an affordable price! Anything we can think of to help our patrons, the service center is willing to work with us and figure out.
Our school purchased Alexandria over 20 years ago and we have been happy with it ever since. We have combined multiple library catalogs when we built a new school and the transition was super easy. We upgraded to the hosted version and the only problem we have had is when our local access is down.
I switched from Follett to Alexandria about 7 years ago. I have been very happy. Customer support and tech support are both excellent. The updates are helpful and frequent. Reports, labels all library needs are well met. I would recommend Alexandria for your library software
This software is amazing. Love the hosted data. They have THE BEST tech answer line I have ever experienced. They are available 24 hours a day, 7 days a week, and they always have an answer. Thank you for making my life easier. I use Alexandria for a 22 campus school in California.
I automated my first library 23 years ago using Alexandria and have continued to update and use this great program. Other companies have tried to get us to switch but after trials we still end up back with Companion and Alexandria. Oh and if you do need customer support, which is rare, they are amazing.
I have been a school librarian for 29 years in the same school district. We started using Alexandria Library Automation Software about 21 years ago. I like it extremely because it is easy to use and even when the program is revamped, it is still easy to understand and remember the new principles involved. When I cannot figure out some reports for myself, the technology assistance department is prompt and courteous as they help. I would recommend this program to any librarian any field.
This was the first Automation system that our library use and we still are using it today, We started using it back in 1990.
We are a 5A independent school system with 10 schools, and Alexandria is perfect for us! We can do so many things with the students-- they can write and publish reviews within the software, they can put books on hold, they can even recheck their books online. There is a kiosk mode for self check out and self check in, and various security levels for the use of teacher, volunteers, and library staff. The reporting capabilities are great. Library tasks are easy to do in the software and the company emails me reminders for things like the start and end of a school year. Support is a just a quick phone call away if I forget how to do something. The tech support staff are always so kind and knowledgeable if I need to contact them. I recommend them highly.
Alexandria Library automation software is user friendly, convenient and a great tool overall. We enjoy many features of Alexandria including the helpful reports, flexibility of the utilities and ease of use for patrons. I have used other products for library automation in the past, but Alexandria is the best by far and I would highly recommend it to anyone looking for a new product.
We have been a long time customer of Alexandria. They have stable products, great support, and constant eyes on how to improve. We have been quite satisfied.
With Alexandria's unending features, there isn't anything you can't do. However, learning how to utilize all of these tools can seem daunting. I've had the best experience with their tech personnel every time I have called for the past 4 years. They're always able to help fix my issues within minutes, and normally teach me how to use something new. They're helpful, informative, and patient.
I have been using Alexandria for over 10 years. The software is easy to use and works very well. The customer service is incredible. The representatives are so willing to help me with any problems or concerns. I would recommend this library software to anyone.
I have used the software for many years now and have found it easy to use. Even my elementary students can use it! The tech support is the best around. The technicians are available 24/7 and will walk you through any questions -- with patience!
Every time I contact Alexandria they are always friendly and work towards the issue at hand. The circulation system is getting better and better as they make improvements. I really like the new version!
This is the 7th year that I have used Alexandria for my K-8 school library. Great product, great price, and on the extremely rare times that I have contacted customer support, they have been super supportive and answered my questions quickly.
I have used other software in the past, but I like this one the best. I am still figuring out all the features, but so far I am impressed.
We switched to Alexandria from the Athena library program. Customer service has been very helpful in taking the time to walk me though any questions that I have had. Thank you!
It is very easy to use. Great for adding new books to your data base. It works great with a large volume of check-outs. No problems that I have found .
The customer service and tech support at Alex is top notch. Even though they're a couple time zones behind us, they are always there to answer the phones and help solve a problem before out kids come running in the doors.
Customer service is phenomenal. Anytime I mess up they bail me out.
I love my Alexandria Library Automation Software. It is easy to use and the customer service is great!
Once you get the hang of the new format, it really is more user friendly than the old! I love the easy access to tools and items, etc down the left side. That is a great feature!
I have used several different library automation systems and I love Alexandria. It is easy to use and can do everything that I need it to do! I would highly recommend it to anyone looking for library automation software!
We are a small parochial school who chose Alexandria Library Software to bring us up-to-date and we LOVE it!! The transition took time at first, but has paid off immensely. We came from the dark ages with Alexandria!
I have experience with 4 different Library Automation platforms. Alexandria is my favorite in terms of ease of use, ability to tailor to specific library needs, and the ability to tailor reports. I have had wonderful experience with their support crew whenever I needed any type of help. Just a great company and product.
I have found Alexandria software to be user friendly with great technical support. Everything I need to catalog my library is at my fingertips and can be found quickly and easily.
Not only is the software easy to use, but their customer service is exemplary (in a world where this no longer exists) you can depend on them to not only answer the phone but to answer your problem or question.
I've been using Alexandria Library Automation Software for almost 15 years. The software is excellent and provides for many different reports that help me oversee our middle and high school libraries. The software has many functions and options to personalize your libraries. The support staff is excellent and has always helped me until my problem was resolved. I totally recommend Alexandria!
Alexandria is the best. If you ever have any trouble you just call them and they walk you through step by step.
As a new librarian using Alexandria for the first time, I really appreciate the customer service. They answer their calls promptly and have always been able to help me with my various questions. They never make me feel like I should know or are wasting their time. I like all parts of the system and my teachers appreciate what I can do for them by accessing the various functions.