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Star TSP613 Receipt / Slip Printer Setup for use with Alexandria

Technical Note Summary:

This document was created to assist Librarians in setting up the Star TSP613-USB Slip printer for use with the Alexandria Library Automation Software.

What is the purpose of a Slip Printer?
When connected to an Alexandria Data Station or Librarian Work Station the slip printer provides a convenient and economical means of printing receipts for common circulation transactions such as check-outs, placed holds, fines, fees, payments, and refunds.

System Requirements
A computer running Macintosh OS X, Windows 2000 or Windows XP operating system that meets the minimum system requirements for Alexandria. If you are uncertain whether your system meets the current requirements please contact Technical Support at 1-800-347-4942.

Setting up the printer
When unpacking, verify that you have received the printer, manual, power supply, power cord, and a USB cable. You will also need a copy of the Alexandria 5.44 rev D (or later) CD which contains the Star printer drivers.

Connecting the USB Interface Cable
Connect the "D" shaped end of the USB interface cable to the connector on the rear panel of the printer. Connect the rectangular end of the cable to an available USB port on your computer.

NOTE: DO NOT CONNECT THE PRINTER TO A USB KEYBOARD OR OTHER HUB.

Connecting the AC Adapter
Connect the power cable to the AC adapter, then connect the AC adapter to the connector on the printer. With the power switch OFF, insert the power cable plug into a properly protected AC outlet.

NOTE: USE ONLY THE ADAPTER AND CORD THAT CAME WITH YOUR PRINTER.

Turning the Power On
To turn on the printer, flip the power switch located on the left side of the printer. The POWER
lamp on the control panel will light up.

Loading the Roll Paper

  • Use only paper that matches the printer's specification.
  • Push the cover open lever, located on the top right hand side, to open the printer cover.
  • While observing the direction of the roll (see diagram on inside of printer cover), set the paper roll into the compartment and pull the leading edge of the paper toward you.
  • Close the lid by pressing down on both sides and ensure it is firmly latched.
  • The error light will blink if paper nears its end or is incorrectly installed.

NOTE: THE ERROR LIGHT WILL BLINK AT DIFFERENT INTERVALS FOR VARIOUS ERRORS, PLEASE SEE THE PRINTER USER'S MANUAL FOR A DETAILED EXPLANATION OF ALL ERROR CODES.

NOTE: THE PAPER IS HEAT SENSITIVE! DO NOT EXPOSE TO HEAT, DIRECT SUNLIGHT OR MOISTURE WHILE STORING.

NOTE: NEVER ATTEMPT TO PLUG A PHONE CABLE OR ANY CABLE THAT HAS NOT BEEN CERTIFIED BY COMPANION TO WORK WITH THE SLIP PRINTER INTO THE CONNECTOR ON THE BACK OF THE PRINTER, THIS COULD SERIOUSLY DAMAGE THE DEVICE.NOTE: PLEASE READ THE PRINTER USER'S MANUAL FOR IMPORTANT OPERATIONAL, PRECAUTIONARY AND MAINTENANCE INFORMATION.

Installing the Printer Driver
Before using your receipt printer, you must install the printer driver. You'll find the printer driver on your Alexandria CD, in the Utilities folder.

Windows Driver Installation:
Insert the COMPanion CD into the disk drive. When you insert the USB cable and turn the power on, Windows should recognize that a new device has been added and present you with the Add New Hardware Wizard. If this does not happen, restart the machine. After restarting, the Add New Hardware Wizard should appear. If it does not, open Control Panel from My Computer or the Start menu and proceed to the Add Hardware utility. When prompted to install the software for your new device, select from the available options to Install from a list or specific location (Advanced) (Image 1). If you have started the Add Hardware utility from Control Panel you will need to select Add a new hardware device from the list first (Image 2).


Image 1


Image 2

Next you will be asked to Choose your search and installation options. Select Don't search I will choose the driver to install (Image 3). Click Next.


Image 3


Image 4


You will be asked to select from a list the type of hardware you are installing. Choose Printers (Image 4). When asked to identify the type of printer you have click on Have Disk (Image 5). When the Install from disk window opens, click on Browse and navigate to 'Look in' your CD drive. Locate from within the CD's directory the folder containing the Star drivers and select the Star.INF file. Click Open and then click Next (Image 6).


Image 5


Image 6

From the list provided, highlight Star TSP613RS-USB [A4/Letter] and click Next (Image 7). You may be presented with a series of Warnings or Alerts about driver signing, select Yes to install and Continue Anyway.

Once the files have been copied from the CD, Windows will inform you that the installation of your new hardware Star TSP613RS-USB [A4/Letter] is complete. Click Finish.


Image 7

NOTE: IF YOU ARE RUNNING AN ALEXANDRIA VERSION OLDER THAN 5.5, TO FINALIZE THE INSTALLATION YOU MUST SET THE STAR TSP613 TO BE THE DEFAULT PRINTER.

Open the Printers and Faxes utility from within the Control Panel and right click on the Star TSP613RS-USB to set as default (Image 8). All other settings are properly configured to the required defaults during installation so there should be no need to change them. You may wish to review them, however, by selecting Properties or Preferences from the menu that appears when you right click on the printer icon.

NOTE: THE PAPER SIZE FOR THE PAPER/OUTPUT PREFERENCE, LOCATED UNDER THE GENERAL--PRINTING PREFERENCES--ADVANCED TAB IN THE PRINTER PROPERTIES WINDOW BY DEFAULT SHOULD, AND MUST, BE SET TO 'LETTER'. IF YOUR RECEIPTS ARE LONGER OR SHORTER THAN DESIRED, TRY ADJUSTING THE 'RECEIPT TEAR BAR' PULL DOWN UNDER THE DEVICE SETTINGS TAB IN THE PRINTER PROPERTIES WINDOW. 'A4' AND 'LETTER' ARE THE ONLY SETTINGS THAT WILL WORK WITH THE STAR TSP613 PRINTER; 'A4' PRODUCES A LONGER RECEIPT WHILE 'LETTER' WILL PRODUCE A SHORTER ONE.


Image 8

Macintosh OS X Driver Installation:
Once you have inserted the COMPanion CD in the disk drive and have located the Utilities folder, run the Mac OS X driver installer by double clicking on the installer icon. After viewing the Read Me and accepting the License Agreement, choose the destination drive and click Continue (Image 9). When complete, click Close.


Image 9

NOTE: IF YOU HAVE MULTIPLE DRIVES, BE SURE TO SELECT THE HARD DRIVE THAT HAS THE OPERATING SYSTEM INSTALLED TO IT.

Next, from within System Preferences, find and open your Print and Fax utility (Image 10).

NOTE: IN OS 10.2 THE PRINT AND FAX UTILITY IS LOCATED IN THE UTILITIES FOLDER, UNDER THE APPLICATIONS FOLDER ON YOUR HARD DRIVE.


Image 10

Click on the Add icon to add a printer (Image 11).


Image 11

When you are prompted to select the name and location of the printer you wish to add, choose USB from the pull down menu and select the TSP613 printer. Click on the Add button (Image 12).
You can now close the Print and Fax utility.


Image 12

NOTE: IF YOU ARE RUNNING A VERSION OF ALEXANDRIA OLDER THAN 5.5, YOU WILL NEED TO SET THE STAR TSP613 AS THE DEFAULT PRINTER BEFORE CLOSING THE PRINT AND FAX UTILITY. DO SO BY HIGHLIGHTING THE PRINTER IN THE LIST OF AVAILABLE PRINTERS AND THEN CLICK ON 'MAKE DEFAULT'.

You can now close the Print and Fax utility.

Setting the Preferences for your Printer within Alexandria

NOTE: ALEXANDRIA MUST BE REGISTERED WITH THE SLIP PRINTER PRODUCT CODE IN ORDER FOR THESE PREFERENCES TO BE AVAILABLE. YOU WILL FIND THE NECESSARY INFORMATION IN THE MATERIALS THAT WERE SHIPPED TO YOU WHEN YOU PURCHASED THE TSP613 PRINTER. IF YOU ARE UNFAMILIAR WITH THE PROCESS OF UPDATING THE ALEXANDRIA REGISTRATION INFORMATION, PLEASE SEE THE TECHNICAL GUIDE HERE OR CALL TECHNICAL SUPPORT AT 1-800-347-4942.

After registering and starting Alexandria 5.44 rev D or later, choose Preferences from the Edit menu. Next, choose the Circulation preference and the Local settings from the pull-down menus in the Preferences window. Click on the Misc tab. Make sure you have checked the desired boxes for receipt printing. The Box titled Use Slip Printer or Default Printer is Star 613 Slip Printer MUST be checked. Save before closing the window (Image 13).


Image 13

You are now ready to use your Receipt/Slip Printer!

NOTE: PLEASE READ THE PRINTER USER'S MANUAL FOR IMPORTANT OPERATIONAL, PRECAUTIONARY AND MAINTENANCE INFORMATION.

If you need further information or assistance with setting up, operating and maintaining your printer, please call COMPanion Technical Support at 1-800-347-4942 or email support@companioncorp.com.

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