Support Menu
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Contact Support
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Toll Free
1-800-347-4942
(U.S. & Canada)
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Contact Sales
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Toll Free
1-800-347-6439
(U.S. & Canada)
General Phone
+1-801-943-7277
(Worldwide)
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Frequently Asked Questions for Scanners
FAQ for Scanners supported by COMPanion
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I'm converting my library from Mac to Windows. Will my Macintosh scanner work on my Windows system?
Most Macintosh scanners can be used on a Windows machine with an adapter. Our customers use a wide variety of scanners so it's not possible to address this question globally. Please contact our technical support department at 1-800-347-4942 to help determine if your scanner could be used on a Windows computer.
I recently upgraded my Macintosh computer and my scanner doesn't hook up to it. My new computer has a USB keyboard port. What are my options?
COMPanion would recommend upgrading to a scanner with a USB port. If upgrading is not possible, COMPanion does sell and adapter. If an adapter is used, the scanner can't be guaranteed to operate at maximum performance.
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School Products
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Customer Quotes
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"I was able to walk in and use Alexandria on my first day in the library."
—Pam Grad
Cedar Heights Jr. High
Kent, WA
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